Author: Vele Galovski
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Complexity: A Sign of Organizational Laziness
In my high school English class, most assignments came with the requirement “must be at least 10 pages”. Five short years later while pursuing my MBA, the final paper in my Organizational Strategy class had a very different requirement – “must not exceed 3 pages”. Imagine an entire semester’s work distilled to 3 pages. Oh,…
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How to Achieve your Strategic Plan: Part 2 of 2
In my last post I summarized the top 4 reasons why 9 out of 10 Strategic Plans fail. But you don’t get rewarded for predicting rain, you get rewarded for building an ark. So how do you ensure that you achieve your strategic plans? How do you keep everyone moving in the same direction? How do you get…
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How to Achieve your Strategic Plan: Part 1 of 2
In honor of every company that is developing their strategic plans and annual budgets, I wanted to share with you some sobering news: 9 out of 10 of your strategic plans are going to fail. In the first entry of a two-part post, I’ll address the four most common reasons why Strategic Plans fail. In…
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The Search for a Reliable Engine of Innovation: 4 Case Studies
“Innovation is the specific tool of entrepreneurs . . . It is capable of being presented as a discipline, capable of being learned, capable of being practiced.” Peter Drucker When Hank Shaw and I started writing The Perpetual Innovation Machine, colleagues would ask us why we chose to call the management methodology we describe in…
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The Nine Power Tools
Thanks to the evolution of the global quality movement, we now have an extraordinary collection of tools for analyzing problems and measuring and managing complex processes. Here are the ones I use on virtually every innovation engineering assignment. 1) Decision Tree / Driver Tree Diagrams You can use this valuable decision-making tool to translate a…
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The Evolution Of The Field Service Engineer: From Service Provider To Trusted Advisor
This post was originally published as a guest column in Field Technologies Online. Nothing happens for equipment manufacturers until something is sold. Nothing to install, nothing to service, nothing to renew. Great hardware and equipment manufacturers have been built on great engineers creating great products for great salespeople to sell. And the best of the…
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Technology And Big Data: Reinventing The Customer-Supplier Relationship
This post was originally published as a guest column in Field Technologies Online. The marketplace for equipment manufacturers is rapidly moving from a pure product focus to a customer outcome-based focus. With this change, every manufacturer will be faced with the hard truth that their customers are changing the way they purchase. New customer expectations,…
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The Future of Field Services
This post was originally published as a guest column in Field Technologies Online. Traditional hardware manufacturers and original equipment manufacturers (OEMs) are all struggling with profitable revenue growth. The historic business model that was based on “Make, Sell, Ship + Attached Service” has either collapsed or is showing signs of duress. So, who can OEM’s…
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Outcome Engineering: A New Framework for Success
The thought of consistently achieving business outcomes can be overwhelming. There are so many moving parts to manage: Technology platforms, business processes, and the skills of your employees are just the beginning of the considerations. The outcome engineering framework is a great tool to accelerate your transformation efforts. Management by Fact Successfully transforming your business…