Innovation engineering…empowerment…entrepreneurialism…employee engagement… These are big themes. Powerful ingredients. And when they come together, they can help you accomplish great things. But it won’t happen without great leadership and a high-powered, multi-faceted, never-ending communication campaign. Nitin Nohria, Dean of the Harvard Business School, once said that “communication is the real work of leadership.” I’d like to…
I once had a union official lodge a complaint that we were not treating everyone in the factory the same and that it had to stop. I told him that if he insisted, at my next “all hands” meeting I would announce that the union told me to treat them all poorly. The reason –…
If you’re trying to tap into the power of employee engagement, you can’t stand on a mountaintop with a megaphone. You have to create an active, ongoing dialogue. And that means you have to listen—really listen—to the people on your team. That may seem like an obvious point. But a lot of leaders just go…

Take a look at what executives and thought leaders are saying about The Perpetual Innovation Machine, a book that describes a holistic approach to management which uses data-driven analysis, skillful prioritization, inspiring leadership and the ‘lost art’ of employee engagement to achieve exceptional results. Competition in the 21st Century is about ‘innovation as a mindset…
Innovation can be built into a Corporate Culture. By incorporating eight key components, you will be able to build a highly focused, pragmatic Perpetual Innovation Machine that will help your organization continually achieve breakthrough performance. Here’s a quick rundown. 1) A sharp focus on your top business priority. Let’s face it. All of the result measures you…
The strong correlation between Long Term Growth and Employee Satisfaction I’d like to start this post by asking three quick questions. They all relate to important issues that affect your business. When was the last time you were delighted when you did business with a service company? What role did an employee of that company…
Creating an innovative culture starts with creating an open culture. An open culture is accepting of ideas regardless of their source – other companies, industries, people – and is willing to implement what they have learned to improve their own performance. A great illustration of this concept from the greatest innovator of our time, Steve Jobs . . . . he obviously…