I once had a union official lodge a complaint that we were not treating everyone in the factory the same and that it had to stop. I told him that if he insisted, at my next “all hands” meeting I would announce that the union told me to treat them all poorly. The reason –…
If you’re trying to tap into the power of employee engagement, you can’t stand on a mountaintop with a megaphone. You have to create an active, ongoing dialogue. And that means you have to listen—really listen—to the people on your team. That may seem like an obvious point. But a lot of leaders just go…

Take a look at what executives and thought leaders are saying about The Perpetual Innovation Machine, a book that describes a holistic approach to management which uses data-driven analysis, skillful prioritization, inspiring leadership and the ‘lost art’ of employee engagement to achieve exceptional results. Competition in the 21st Century is about ‘innovation as a mindset…
92% of executives surveyed as part of the “GE Global Innovation Barometer 2012” agreed that innovation is the main lever to create a more competitive economy. Steven Johnson identifies 7 key principles that are a catalyst for innovation in his book “Where Good Ideas Come From“, 2 of which I’ve noted below: seizing existing components or…
This is a checklist that has served me well as the front line leader of many organizational turnarounds . Must be the Leader and set the example for the organization Must re-shape the work environment and the organizational culture Must formulate concrete strategy and long-term objectives Must develop and execute annual operating plans Must establish and enforce standards…
Warren Bennis once created a whole list of distinctions between manager and leader, some of the following may be helpful. The manager administers, the leader innovates The manager is a copy, the leader is an original The manager maintains, the leader develops The manager focuses on systems and structure, the leader focuses on people The…