Tag: Innovation
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Innovation as a Manager’s Mindset: Seven Types for Better Decisions Every Day
When leaders hear “innovation,” they often picture a product lab, an AI pilot, or a major transformation program. But in reality, innovation is not something you “do” once and check off a list. It’s an attitude — a way of looking at problems, opportunities, and day‑to‑day decisions that determines whether your organization moves forward… or quietly falls…
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You Don’t Get Rewarded for Predicting Rain . . . You Get Rewarded for Building the Ark.
Beyond the Audit: From Insight to Impact with Management by Fact In “Before Growth Comes Clarity“, I focused on the benefits of an audit—a clear-eyed diagnosis of the barriers slowing down your profitable ARR growth. If you have already conducted an audit or been provided with a benchmark readout from other sources, you may now…
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Why 70–90% of Transformations Fail—And How to Avoid Being Next
Most companies don’t fail because they lack vision. They fail because they invest in the wrong solutions. “Failure is not an option.” That may sound inspiring… until you realize that 70–90% of all business transformations fail anyway. If you’re a CCO, CRO, or SVP leading Customer Success or Global Services, you’re already under pressure to: So…
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Before Growth, Comes Clarity: Why an Audit Is Essential to Profitable ARR Growth
When executives think about accelerating Annual Recurring Revenue (ARR), the first instinct is to ask: “How do our metrics compare to the best?” But here’s a more powerful question: What’s holding us back—and how do we fix it? At Perpetual Innovation Machine, my consulting engagements begin with a critical step that sets the tone for everything…
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The Search for a Reliable Engine of Innovation: 4 Case Studies
“Innovation is the specific tool of entrepreneurs . . . It is capable of being presented as a discipline, capable of being learned, capable of being practiced.” Peter Drucker When Hank Shaw and I started writing The Perpetual Innovation Machine, colleagues would ask us why we chose to call the management methodology we describe in…
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The Innovation and Bureaucracy Paradox
“Like it or not, effective hierarchy is more efficient than self-organized whatever.” @tom_peters The Innovation and Bureaucracy Paradox How do you create an organization where creativity is unleashed, morale is high and breakthrough results are consistently delivered? The answer: establish a better bureaucracy. For many people, just the thought of creating an innovative culture through bureaucracy seems crazy. The…
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Leadership Stories: Things are not always what they seem
All outward appearances were that this old lady should not be taken seriously. Unfortunately for the salesperson, she had honed her negotiating skills with more than 10,000 hours of experience. Here is the story. A Master at Work One of my favorite things to do with my grandmother, Baba Vickie, was to go shopping. It didn’t…
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Fair is not Equal: How to win the hearts and minds of your people
I once had a union official lodge a complaint that we were not treating everyone in the factory the same and that it had to stop. I told him that if he insisted, at my next “all hands” meeting I would announce that the union told me to treat them all poorly. The reason –…
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How to get the most out of your R&D Budget
The 2012 Booz & Company Global Innovation 1000 Study reveals that successful innovators bring clarity to the early stage of innovation – that critical time when ideas are generated and selected for further development. The study also suggests that the most successful innovators in all industries have developed a consistent, manageable set of principles, tools,…
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Praise for The Perpetual Innovation Machine
Take a look at what executives and thought leaders are saying about The Perpetual Innovation Machine, a book that describes a holistic approach to management which uses data-driven analysis, skillful prioritization, inspiring leadership and the ‘lost art’ of employee engagement to achieve exceptional results. Competition in the 21st Century is about ‘innovation as a mindset…